Students should receive a message before a term starts to contact an enrollment counselor to be assigned a mentor.

You can determine who your mentor is by opening your Student Portal and navigating to Support > My Success Team.

If are still not assigned a mentor after day five (5) of the term, a message should appear at Support > My Success Team with a Request a Mentor button. This will direct you to an online form. Once filled out, you should soon have a mentor assigned to you.

If the button is missing, click Support > Help Center > New Help Request to submit a support ticket.